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Instructional Technology Support Specialist (Hybrid Opportunity) in UMass Amherst
The Instructional Technology Support Specialist is responsible for providing high quality, customer-centered support for instructional technologies, including the campus Learning Management System (LMS) and third-party tools. This role involves troubleshooting teaching and learning technology issues, assisting with the implementation of new technologies, and collaborating across teams to ensure the smooth operation of classroom and online learning environments.
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Clerk IV (Academic Program Assistant) in UMass Amherst
The Clerk IV serves as an Academic Program Assistant with the Elaine Marieb College of Nursing (CON). Working within the Student Support Center, this role works closely with other Program Specialists, Academic Program Directors, and the Associate Dean for Academic Affairs.
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Clerk IV (Event Coordinator) in UMass Amherst
The Events Coordinator - Clerk IV is responsible for coordinating weekly seminars, department events and providing administrative support for the department. Serves as co-receptionist for the Chemistry Department’s main office. Provides administrative assistance to the Director of Operations and Administration.
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Associate Director Dining Services (Franklin Dining) in UMass Amherst
Under the direction of the Director of Residential Dining Operations, the Associate Director of Dining Operations is responsible for the management of multiple dining locations and will perform in accordance with university policy, administrative duties as outlined; and is responsible for multi-unit supervision of all zone dining operations including responsibility and oversight of a management team, supervisors, and chefs. The Associate Director of Dining Operations has financial oversight and responsibility for their area revenue and expenses.
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Principal Salesforce Systems Analyst in UMass Lowell
UMass Lowell is committed to its Salesforce “Connected Campus” strategy. We maintain an award-winning portfolio of Salesforce and partner technologies—Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more—all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university’s enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group.
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